Welcome to Versatile Business Support!
My name is Kate Ilott, and I am an experienced administrator who specialises in providing support to businesses from simple administration through to refinement and implementation of business processes and systems. Versatile Business Support offers administration services across Northamptonshire and beyond, working on client sites or virtually for our clients.
From an operations background, where administration, processes and systems have been at the heart of my roles, I am able to assist businesses with administration, either to provide ongoing support to businesses that want to outsource the administration, or provide ad hoc support, both or which allow my clients to focus on what they are good at, and what they enjoy doing. on developing their businesses. I offer administration services to small businesses and sole traders. I am proficient using Microsoft Word, Excel, Outlook and Google Docs, Forms and Sheets. I can help manage CRM Systems and can help you set up an effective way of managing your customers. I offer services such as diary and email management, letter writing, email marketing, proof-reading, creating databases and CRM systems, posting on social media, travel and hotel arrangements.
Please view my range of services. I can achieve this all on a self-employed/contractual basis meaning you have no employee responsibilities.
By outsourcing your administrative tasks to me, you will release your time which will enable you to meet new clients, attend training events or just improve your work/life balance.
Kate has helped me with an admin project that has been holding me up and her speed and efficiency freed me to concentrate on content creation. It helps that she is warm and friendly and perceptive - whenever I talk to Kate I know that she will get to the heart of the matter and see what needs to be done. That is a priceless skill and I look forward to working with her again soon.
As a busy self-employed professional, I seem to have an ever-growing to-do list and my paperwork is often a growing pile in the corner of my office. KDVA has been just what I was looking for! I explained to KDVA exactly what I needed and this was done quickly, efficiently and with the highest professionalism. My admin tasks were dealt with using the most up to date secure technology to help me adhere to my business data protection policy. Finding KDVA has saved me so much time. I can now devote more time to my clinical work while KDVA take care of my administrative tasks.
Running a PR consultancy is hard work and my never-ending to-do list changes from one day to the next depending on the news. Kate has been helping me with various tasks – some really random! – that frees me up to work on the more specialist and client-facing tasks. Kate carries out research for me, keeps a track of my mileage each month and collates my end of month reports for retainer clients. She has a fantastic can-do attitude and is willing to learn new skills and IT systems quickly to get the job done.
At KCC, we are a very busy cleaning company who deliver daily services in multiple areas in and around Northamptonshire. Kate (KDVA) has been like gold dust to KCC. What a terrific find! Kate has taken care of what can only be described as a minefield of tasks, that I never had time to do! Nothing is ever too much for Kate and she always meets deadlines. Within a short time, Kate has completed multiple tasks already which consisted of organising, filing, creating and designing. I have even phoned Kate on the spare of the moment to create an email to send to selective clients and she delivered promptly. Kate is a very friendly, enthusiastic and a hard working individual. Kate is full of knowledge and her ideas to grow my business are invaluable. I have to say, I have learned a thing or two myself, which has been great for me also. Kate has been a pleasure to work with and KCC wouldn’t be without KDVA. I have and I will continue to recommend KDVA to anyone looking to outsource their business needs.
Kate Denne is my VA & I’ve never felt freer to do what I want knowing I can leave the admin chores behind with Kate and get on with stuff I’m good at….it’s caused a revolution to my work rate! My earning potential is on the up….It’s been a revelation I’d say!
I have recently had a Kate Day and it was amazing! Kate not only turned up promptly and ready for action, she also phoned me on her way and asked if there was anything I needed, I replied with milk for our tea and coffee. We had a quick discussion and put a plan in place to start sorting through the piles of paperwork. We started in one area of the room and had a big bag for rubbish. I threw unnecessary paperwork away and Kate diligently filed and sorted through business cards, put all my clients in labelled separate folders. She kept me motivated throughout the day, even when near the end of the Kate day I revealed 3 more drawers in the office that were in need of a good sort out. As I started to feel as if I had had enough Kate kept powering on. I was left with a beautiful gleaming tidy organised office. She even helped me burn everything I had thrown away as we had a celebratory bonfire at the end of the garden. What a difference a Kate Day makes, thank you.
Kate is an extremely capable and versatile individual with qualities across a range of disciplines. She is very personable and forms good working relationships easily. I enjoyed my time working with Kate and have always been impressed by her attention to detail.
Our organisation had a large online content project to complete, which required some editing and proofreading alongside bulk uploading to a bespoke admin area. Kate took on the challenge with enthusiasm and professionalism and completed the project well within the projected time frame. Kate was a pleasure to work with, I was hugely impressed by her approach and will not hesitate to use KDVA for future projects.
Personally, I have known Kate for a number of years and she has organised a large number of events from large conferences to smaller seminars for me around the UK and has provided excellent support. Kate’s friendly, professional approach has ensured significant repeat business and she is great at providing practical administrative support.
Having worked with Kate for many years, I know that she is a highly organised individual who takes great pride in her work. She’s competent in organising large events and is capable of multi-tasking. Her professionalism shines through and it is a pleasure to be on a team with her.
Kate produced a mailshot and compiled a database of my old customers for mail merge use…and even prepared the actual mailings and posted them! I was very happy with the job and Kate’s attention to detail and other suggestions. I have no hesitation in recommending Kate in her role as a Virtual Assistant and will certainly use her services again in future.