customer Archives - KDVA | Kate Ilott Versatile Assistant

Kate Denne Administration Services Northampton

12 Mar Hiring a Virtual Assistant versus an employed member of staff?

Posted at 18:08h in Administration, Benefits, Business, Virtual Assistant by katedenne 0 Comments

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Hiring staff can be a lengthy and costly process. Here, I discuss what are the benefits of hiring a Virtual Assistant rather than an employed member of staff. Many business owners feel overwhelmed with the many roles they have to undertake to effectively run and manage...

10 Oct The Importance of Customer Service

Posted at 20:40h in Customer Service by katedenne 0 Comments

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At KDVA we deliver outstanding customer service. Not every organisation achieves this… At KDVA we strive to deliver outstanding customer service. This is achieved by listening to clients, finding out their needs and creating a strategy to deliver this. A few weeks ago, my family and I were...